May 2005
Teletech - Job losses announced at Teletech Northern Ireland contact centre Echo Managed Services - Jobs Axe Falls at Burnley Call Centre
       
Sheffield Council goes for Gold on Customer Service
 
National Consumer Council - Is 'Postcode Service' operating in Contact Centres?
       
Vodafone the creation of 100 Irish jobs Multi-million pound Contact Centre planned for Leeds Council
       
ClientLogic agrees further Five-Year Outsourcing Contract with BT Witness Systems Acquires Blue Pumpkin UK and Optimis Group
       
Jet Airway's London Contact Centre India Bound Macfarlane technology drives customer service improvements at Derbyshire County Council
       
Closure of Lloyds TSB Contact Centre Announced Speech application cuts costs at Premier Travel Inn
       
Barclays Contact Centre Wins Industry Award
 
FSA warns on overseas contact centres
       
Important Headset Research from VXI    

 

 

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