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Chey Garland receives her CBE |
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Barclays set to recruit 85 contact centre staff |
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HSBC set to create 250 contact centre jobs |
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Can your call centre handle a disaster? - By Jeff Weil |
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Aspect Unified IP awarded Strong Customer Satisfaction Scores in DMG
Consulting Report |
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Warwickshire Council deploys automated Speech Dialler to drive service
efficiency |
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Garlands' Daniel drives off the winning
prize |
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UK Contact centre workers only spend 16% of their time helping
customers - Siemens |
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Thomas Cook announces Job Cuts at Accrington Contact centre |
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Ventura close the door on Cardiff based
Contact Centres - 600 jobs to go |
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Orange axe at Plymouth contact centre |
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Welwyn & Hatfield Hospital's contact centre goes live |
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CCA: Contact Centres Face £1 Billion Efficiency Challenge |
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Scottish & Southern Energy rescue Goldfish Jobs |
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Converso Contact Centres announces UK expansion and job creation
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The Listing Company on Recruitment Drive |
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Orange - The futures brighter at UK contact centres |
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Muslim Contact centre Worker wins Racial Abuse Case |
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1st Locate's Contact Centre set to create 30 Jobs |
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CCA Business Briefing Seminar - 12 June 2008 |
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Plantronics Offers Cashback To Upgrade Headsets |
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10th Dimension Data Survey Shows Consumers More Willing
to Adopt Newer Self-Service Channels |
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Analysys Mason Congratulates Award Winning Kent Police Call Centre
Manager |
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Contact Centres - Artificial
Intelligence |
