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January 2007

UK's 1st Call Centre Radio Station celebrate5th birthday

What started off as a fun project to improve the communications skills of a handful of Garlands' employees, has turned into one of the country's most successful corporate radio facilities - broadcasting music and company information to 3000 employees from a fully-equipped digital radio station in the Tees Valley.

CJ Garlands | read more

 Launches New Personalised Contact Centre Service

MORE TH>N is the first insurer to offer customers their own Personal Customer Manager free of charge, so they have a specific contact at the company together with their email address and direct telephone number.

More Th>n | read more

Welcome home Powergen!

Energy firm Powergen is to create 150 extra jobs in Nottingham after deciding to

close its contact centres in India.

Powergen | read more

Charles Dunstone's TalkTalk set to create 1,000 new jobs

A mobile phone tycoon hopes to create 1,000 extra jobs at his Preston contact

centre.

TalkTalk | read more

Redundancies announced at 3 Mobile

It has been reported that mobile phone giant, '3' is to axe up to 120 jobs at its St Vincent Street, Glasgow based contact centre.

3 | read more

Job fears as Vertex has new owners

More than 1,000 Merseyside contact centre staff face uncertainty after learning

that their employer Vertex has been sold to American venture capitalists.

Vertex | read more
January 2007 - Index