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January 2008


HEROtsc - Buoyant times reported

HEROtsc is planning more jobs after boosting profits from £3m to £5.m.

HEROtsc | read more


Recruitment at Sunderland based contact centre

NewLogic are to recruit up 70 staff for its new contact centre in Sunderland.

NewLogic | read more


Financial Data Services - Expand Contact Centre

Debt specialists company, Financial Data Services are creating 200 jobs at its Swansea based contact centre.

Financial Data Services | read more


Go Live at South Shields - 100 new jobs

Garlands have announced the creation of 100 jobs at its new contact centre site at Market Dock North, South Shields.

CJ Garlands | read more


Closes West Highlands Contact Centre

Financial broker Contact4 has closed its West highlands based contact centre with the loss of 25 jobs.

Contact4 | read more


Interactive board game helps recruits understand route to success

Introduce new learning and team-building game during new employees' induction training.

CJ Garlands  | read more


ClearContact - Expand Liverpool contact centre

A contact centre set up less than four years ago is likely to have an almost six-fold increase in jobs over the next year.

ClearConnect | read more


The best and worst music on hold tracks

From a pole of 2,500 people CartridgeMonkey.com found the worse and best music on hold tracks to be.......

Music On Hold | read more


New Year rise in Emergency Services Calls

A record number of emergency calls were made to the Scottish Ambulance Service over Hogmanay.

Booze | read more



Awarded Best Virtual Contact Centre Award

Thomson's virtual network described by judges as 'far ahead of any other contact centre they had seen'

Thomson | read more

January 2008 - Index