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Fusion - Announces 60 new contact centre jobs

Peterborough based contact centre Fusion, part of the BGL Group, have announced the creation of 60 new jobs at its Bretton offices.

The latest recruitment push is part of a national growth drive, which will see the company employ an additional 240 staff across its contact centre sites in Coventry, Sunderland and Peterborough. The full time roles available at Fusion Peterborough include sales and service advisers, retention advisers and team leaders.

Fusion offers contact centre support to customers of home, motor and commercial insurance products for leading brands including Budget, Post Office, M&S Money, HSBC, RAC and Auto Trader.

Jason Turner Associate director – contact centre operations, said, “We are delighted to be able to offer new jobs at a time when the local recruitment market is stalling. Our contact centre agents are highly skilled and have in depth knowledge of insurance products offered by leading household brands.

“We pride ourselves on being able to attract the best possible candidates and offer great career development opportunities. We also work hard to give our employees exceptional benefits. In the last year we have developed an industry-leading wellbeing programme, featuring at desk massages and subsidised on-site osteopathy consultation.”

11th January 2011

January 2011 - Fusion - Announces 60 new contact centre jobs