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Teleperformance Seminar - “Making the difference through exceptional customer service”

Teleperformance believe 2011 is the year customer service will be the real differentiator for businesses and is offering senior executives and directors responsible for customer service a unique opportunity to attend their next seminar on “Making the difference through exceptional customer service.” Speakers are Justin King, CEO of Sainsbury’s Supermarkets, Jo Causon, Chief Executive of Institute of Customer Service and Martyn Hart, Chief Executive of the National Outsourcing Association.

“When it comes to purchasing products and services today’s consumers have more choices and more power than ever before. The winners this year will be businesses who deliver exceptional customer service. Those who focus on this will survive not only the current economic conditions but will also prosper and help lift the UK out of the recession.” says Jeff Smith, Chairman & Chief Executive of Teleperformance.

Teleperformance work with some of today’s leading brands including Sainsbury’s, John Lewis and the Identity & Passport Service who have been benchmarked top in their sector for delivering excellent customer service by the Institute of Customer Service.

The seminar will be in Central London on 24th February, 2011, 9am to 12 noon. Contact kellie.cooper@teleperformance.co.uk or call 0121 410 5000. Places are very limited.

 

30th January 2011 January 2011 - Teleperformance Seminar - “Making the difference through exceptional customer service”