February 2008

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A shocking problem for call centres and headset wearers A company involved in the protection of call centre headset users from acoustic shock injury is warning that thousands of call centre staff are at risk unless their employers take action to deal with the growing problem. Acoustic Shock | read more

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1000th Employee appointed MGt has announced it has reached a milestone of one thousand employees. Mgt | read more

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Jobs axed at Peterborough Contact Centre Travel giant Thomas Cook today said more than 300 jobs are at risk at its UK headquarters in Peterborough. The shock for staff comes as the company is expected to announce record profits in excess of £50 million next month. Thomas Cook  | read more

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On recruitment Drive at Glasgow contact centre Scottish Gas is to almost double its staff at a contact centre by hiring an extra 250 people. Scottish Gas | read more

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Call centre takeover deal signed A call centre where many employees worked without pay after their firm lost a contract has been taken over by another firm. YES Loans | read more

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Contact centres to employ 1m by 2007 More than 50,000 jobs were created in call centres last year, shrugging off fears that recruitment would be hit because of work being outsourced abroad, according to a new report. ContactBabel  | read more

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Contact Centre to put customers first A new contact centre designed to improve services for Huntingdonshire District Council has been officially opened. Huntingdon CC | read more

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Jobs cuts planned at Manchester Contact Centre Avis Europe PLC said it plans to cut about 200 jobs, mainly in its European headquarters and the UK and German corporate operations, during the next 18 months under a restructuring programme.. Avis | read more

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