We have an extensive news archive going back to May 2005 simply search by month
An extensive supplier database covering the contact centre industry.
Search on Companies - What they did, their news & published articles.
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March 2006 |
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Have a nice day' contact centre culture causes depression - Official! People who are forced to act happy and friendly as part of their jobs are more likely to be depressed. Nice Day | read more |
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Car manufacturer to close Glasgow based Contact Centre It has been announced that Percepta is to close its Glasgow based contact centre with the loss of 130 jobs. Percepta | read more |
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Smoking' Scottish Contact Centre To combat smokers flouting the recently imposed laws a contact centre hotline is to be created allowing the public to 'grass' on smokers. Smoking | read more |
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Job losses announced at Dyson It has been announced by Dyson that 42 Customer Service jobs are to be lost at the companies Malmesbury based contact centre. Dyson | read more |
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FirstPlus creates 100 jobs in Cardiff Consolidation loan company FirstPlus have announced that the company will be creating 100 contact centre and related jobs in Cardiff jobs FirstPlus | read more |
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Liberata's barrow contact centre opens for business A new contact centre which has provided a 250 jobs boost for Cumbria, has been officially opened. Liberata | read more |
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BCW To create 50 contact centre jobs It has been announced that a £2m state of the art contact centre in Stratford is set to create 50 contact centre jobs. BCW | read more |
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Co-op Travel creates UK'S largest virtual contact centre The Co-Op Travel Group's Future Travel subsidiary has gone live with the SmartNumbers Virtual Contact Centre solution to all its 630 ABTA-certified home- based contact-centre agents - creating the UK's largest virtual contact-centre. Co-Op | read more |
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