We have an extensive news archive going back to May 2005 simply search by month
An extensive supplier database covering the contact centre industry.
Search on Companies - What they did, their news & published articles.
Car manufacturer to close Glasgow based Contact Centre
It has been announced that Percepta is to close its Glasgow based contact centre with the loss of 130 jobs.
The contact centre, which is co-owned by the Ford Motor Company, handles calls from Ford, Jaguar and Land Rover owners and is set to close in September.
Operations Director Alan Meldrum said the Bath Street lease runs out in June and can't be renewed, while charges for another property in the city centre were said to be "prohibitive". However, Mr Meldrum pledged: "We are in a 90-day consultation period and every effort will be made to redeploy as many people as possible. "They have all done a fabulous job since we opened five years ago. Percepta will still continue operating in Glasgow where we plan to maintain the firm's European and Asia Pacific headquarters."
The work currently done in Glasgow is being switched to a new call centre in Coventry.
|
|
|
|
|
16th March 2006 |
|
Platinum Sponsors
of contact-centres
|
|
Gold Sponsors of contact-centres
|
 Subscribe Enter
your email address to receive the latest news and information direct to your
inbox
|
 Search
We archive news
and information going back since 2005 so we'll sure you find what you
are looking for - If not email
info@contact-centres.com |
 Advertise
With Us
There are many cost-effective ways in which to promote your company's products
and services to the UK's Contact Centre Industry
|
|
Editorial
We aim to bring you up to date news and
information on every aspect of the UK's contact centre industry. Whilst every
effort is made to achieve this on some occasions we do miss things! Should you wish to contribute to this website
please email us direct at
info@contact-centres.com |
|
|
