archive News

We have an extensive news archive going back to May 2005 simply search by month

 

 

supplier directory

An extensive supplier database covering the contact centre industry.

 

Articles

Please submit your articles for the consideration of the Editor please email

 

case studies

Please submit your case studies for the consideration please email

 

company information

Search on Companies - What they did, their news & published articles.

 

Virgin Mobile - Job Cuts at Nottingham based contact centre?

As part of the Virgin Groups 'restructuring plans' it has been announced that the telecoms company is proposing to close the Nottingham based contact centre with upon to 150 jobs being lost.

The contact centre which handles calls and enquiries from Virgin Mobiles customers is thought to be considering outsourcing overseas as part of a cost cutting exercise.

Commenting on the proposed closure Neil Berkett, CEO of Virgin Media, said: "Although this is a difficult message for our staff, we felt it only right to share our plans with them as soon as this proposal had been confirmed".

27th March 2009

March 2009 - Virgin Mobile - Job Cuts at Nottingham based contact centre?