We have an extensive news archive going back to May 2005 simply search by month
An extensive supplier database covering the contact centre industry.
Search on Companies - What they did, their news & published articles.
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April 2006 |
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ISV Cuts the cost of personality testing for contact centres ISV Software has launched a new psychometric testing programme ISV | read more |
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Consumer Direct Contact Centre Booms in Barrow! A high-tech contact centre set-up by Cumbria County Council and Agilisys Ltd, funded by the Department of Trade and Industry is going from strength to strength and looks set to create even more jobs Consumer Direct | read more |
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Criminals try to bribe Abbey contact centre staff Criminals have been attempting to bribe contact centre workers to pass on customer banking details as they walk through a city centre subway. Abbey l read more |
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Fusion Contact Centres wins Agent of the Month Andy Rippon, Sales Advisor at the Fusion Contact Centre in Peterborough has been named winner of the directexcellence Contact Centre Agent of the Month for March. Fusion | read more |
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'Award' for KFC Contact Centre Advertisement Following the outcry when the KFC Zinger Crunch TV advertisement won the unenviable 'award' for the most complained about advertisement in UK television history! KFC| read more |
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Education - Education - Education is the key to success Part-time study route to full-time career success at 2Touch - A Pallion man working for a Sunderland-based contact centre is proving that education is definitely the right road to career success. 2Touch | read more |
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Wellington Boot Company - Up to 50 staff given the boot Hunter Rubber Company, the company famed for making Wellington Boots have announced that staff face redundancy Hunter | read more |
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