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BT to 'link up' emirates airline worldwide contact centres

BT have won a contract with emirates airline to link world wide contact centres.

British Telecom (BT) have signed a five-year contract with Emirates Airline to provide technology to 'link-up' the airlines worldwide contact centres.

The multimillion pound contract involves the connection of the carrier's contact centres in Dubai, Manchester, New York, Melbourne and Mumbai as well as nine town office locations to a single, globally-managed platform.

It would enable the airline to provide a number of new services to its passengers and agents, while lowering operating costs and improving efficiency, BT commented.

additional information

BT - emirates - website - email - 21st may 2009 May 2006 - News -