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Convergys - Expand Tyneside contact centre

Tyneside based outsource company Convergys have announced the creation of 300 contact centre agent positions after securing a  multi-million pound contract with a telecommunications company.

The additional workforce will be sited at Convergys' new contact centre on North Tyneside's Quorum Business Park.

Commenting on the announcement, Alma Harrison, strategic account officer at Tyne and Wear Development Company, told the newspaper: "These are good quality jobs, servicing new and existing customers, managing relations and stimulating repeat business."

Commenting on the recruitment drive Mark Smith, Convergys operations director, said that the company is very pleased to be recruiting for new positions at a time of economic turbulence.

30th May 2009

] May 2009 - Convergys - Expand Tyneside contact centre