Plantronics’ IP40 VoIP Headset System eliminates the need
for contact centres to implement separate IP phones and
audio processors – by combining both devices into one simple
to use product!
Plantronics have announced the launch of their new VoIP
Headset System, the Plantronics IP40. The very first of it’s
kind in the market, the new IP40 is a groundbreaking,
simplified IP phone for contact centres.
Plantronics IP40 simplifies contact centre desktops and
lowers costs by up to €100 (£90) per agent position by
eliminating the need for over featured desk phones with
largely redundant interfaces or expensive PC upgrades
required to run IP softphones. Plugging directly into the
Ethernet port, agents no longer need an IP desk phone or
softphone to place and receive calls. Unlike a soft phone
the IP40 guarantees audio quality as with the voice path
being entirely independent of the PC.
Compatible with Contact Centre Applications from most major
vendors, the IP40 delivers clear and crisp audio quality,
reliability, a small form factor and a competitive price.
Complimenting flexible working, the IP40 can be used within
a call centre or from a remote or home office.
“As the infrastructure in today’s contact centres continues
to move towards VoIP and SIP, we recognised a void in the
market and the growing need for a more reliable option to
deliver these services,” said Philip Vanhoutte, EMEA
Managing Director at Plantronics. “Our new IP40 is a
compact, simple-to-use VoIP headset system that has all the
advantages of an IP Phone and soft client but none of their
disadvantages. To put it simply, it provides all you need
and nothing you don’t.”
Already tested at INOVO Contact Centre Solutions, Eugene Schalkwyk, the Chief Technology Officer comments “We simply
love the IP40, it provides a unique value proposition for
any contact centre. It not only significantly reduces
complexity for the operator but is very easy to install and
maintain. The market has been asking for a unit like this
for a long time and we can finally offer a high quality and
cost effective SIP device.”
Compatible with Plantronics professional grade headsets, the
IP40 features plug-and-play installation, power over
Ethernet support and key control buttons right on the
The IP40 will be available in June and is priced at €155/
£138 (exc VAT).