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RBS
- Enter consultation period with staff at
their Nottingham contact centre
Royal Bank Of Scotland have announced that it has entered into a consultation period with staff and unions at their Nottingham based contact centre amidst proposals to close the site in the Autumn.
The proposal to close the contact centre comes after the group announced job cuts and cost cutting measures after being 'bailed out' by the government, which currebntly hold 84*% of the banking giants shares, and their contract to handles both administration and calls for Tesco's Insurance division.
Darrell Evans, RBS
Managing Director of Sales, Service and
Partnerships, said: "The expected reduction
in call volumes from customers on Tesco
insurance policies means we have had to
review the most efficient allocation of our
people, sites, and technology.
"We are in a period of consultation with all
affected employees and their representatives
to examine the available options, which
include a proposal to close the Nottingham
site."
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28th July 2010 |
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