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Virgin Atlantic - Preparing for November launch of Swansea contact centre

Recruitment and training is in full swing at Virgin Atlantic as the Airline prepares to open its Swansea based customer service centre in November.

The recruitment of an initial 75 staff. which will be complimented by a total of 200 staff by 2010, who will process enquiries from US and UK travelers together with sales and members of Virgin's 'Frequent Flyers Club'.

Commenting on the Swansea operation a Virgin Atlantic Spokesperson said: "The recruitment process has been up and running for the past two months or so and we are about to embark on our training from September onwards.

"The training takes a number of weeks and then we expect the contact centre to be up and running in the autumn (around November) and we should be staffed to around 75 people by the end of the year."

15tth July 2010
July 2010 - Virgin Atlantic - Preparing for November launch of Swansea contact centre