We have an extensive news archive going back to May 2005 simply search by month
An extensive supplier database covering the contact centre industry.
Search on Companies - What they did, their news & published articles.
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September 2006 |
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NTL Confirm Scottish Contact Centre Closure Telecoms and Broadband giant NTL have confirmed it is to cut 6,000 jobs across its UK operations and its intention to close one of its Scottish contact centres. NTL | read more |
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Contact Leeds celebrates contact centre success Sabio has announced that a contact centre which has transformed the way Leeds City Council can be contacted is celebrating after the manager responsible for its development won a national award for project management. Sabio l read more |
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Can't get to Church? Call the Catholic Contact Centre! Roman Catholics who cannot find the time to pray can phone a Rome based contact centre where someone will do it for them. Religion | read more |
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95 per cent of managers are stressed at work A survey by online learning provider, SkillSoft, shows that 95 per cent of managers find life at work stressful and 28 per cent have taken time off work as a direct result. Stress | read more |
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Job Boost at beCogent Scottish based outsourcer beCogent have announced the recruitment of 350 staff at their Erskine based contact centre. beCogent | read more |
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Internet killing the Insurance Contact Centres The insurance industry reached its peak size - 250,000 people employed directly in insurance and pensions - in 1991 when the then new-fangled direct insurers hit their stride and the public abandoned the high-street broker to buy their cover via contact centres Internet | read more |
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Contact Centre Redundancies At Tiscali Announced Telecom and broadband company Tiscali have announced a series of redundancies following its recent merger with Homechoice. Tiscali | read more |
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Curtains close at Odeon Contact Centre Up to 30 jobs are being lost at a call centre for Odeon cinemas in Stoke. Odeon | read more |
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