New Opportunities - Announce New Contact Centres Expansion Plans

Buckinghamshire based New Opportunities, a leading provider of outsourced call centre services, reveals its plans to open at least another 10 contact centres through-out the UK in Quarter 4 of 2007.

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Cable & Wireless set to offer QueueBuster

Netcall announces three year partnership with Cable & Wireless for automated call-back solution. Cable & Wireless to offer Netcall's QueueBuster as part of its product portfolio Solution reduces call centre queues and improves customer retention and service Builds on existing relationship between Netcall and C&W

Teleperformance's Irish contact centre opened

The impact of a new £6.5m call centre in Newry on the local economy will be extremely positive, Economy Minister Nigel Dodds believes. Mr Dodds officially opened Teleperformance's new 23,000 square feet call centre in the city's Quays Complex on Thursday.

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Blizzard Entertainment announce opening of Cork call centre

Games developer Blizzard Entertainment, owned by publisher Vivendi Games, is to set up its European call centre in Cork, the move is designed to offer European gamers with a higher level of support.

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One in four customers warn banks one slip up, and we're off

One in four customers warn banks one slip up, and we're off September 18th 2007 - Two thirds of people in the UK now bank online. They love its speed and convenience but it takes only one bad experience for them to return to their High Street branch.

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EasyJet set to close Luton based contact centre

EasyJet is to close its Luton call centre resulting in the loss of almost 150 jobs.

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Nationwide - Seeking 200 agents for its Swindon Site

Nationwide Building Society have announced that it will be creating 200 jobs at its Swindon based contact centre.

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Virgin Media - Job Axe falls at Swansea Contact Centre

Up to 64 jobs at a Swansea call centre are claimed to have been axed. The workers at Virgin Media's Matrix Court offices on Swansea Enterprise Park are said to have been given 30 days' notice to be laid off, with more to follow.

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