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Virgin Media Job Axe falls at Swansea Contact Centre

Up to 64 jobs at a Swansea call centre are claimed to have been axed.

The workers at Virgin Media's Matrix Court offices on Swansea Enterprise Park are said to have been given 30 days' notice to be laid off, with more to follow.

Virgin Media has said the jobs are related to an area of work carried out for it by IBM for which the company has confirmed some jobs are now surplus to requirements, but refused to confirm numbers.

One upset employee said: "Most of the management have also been given notice . . . no valid reason has been given for the staff cutbacks but we have been told not to repeat this to anyone outside of the company which seems quite strange to all of us.

A spokeswoman for Virgin Media said: "It is a decision IBM has made. They are a separate company."

A spokesman for IBM said: "We are constantly rebalancing our workforce in support of the ongoing needs of our business and those of our clients. This is quite a normal process. There are a number of individuals who have been issued with statements saying that the roles they currently undertake are no longer required and we are going to be entering into a period of consultation with those employees." He declined to confirm the number of redundancies at 64, but said: "The number I have got is much less than that. We don't want to talk in specifics."

14th September 2007
September 2007 - Virgin Media - Job Axe falls at Swansea Contact Centre